Our Team

John Hartwell
Chief Executive Officer

John serves as CEO and is on the Board of Directors for Matrix Imaging Solutions LLC and DataProse. John has over 35 years of leadership experience spending much of his career working inside private equity portfolio companies. His various P&L roles have included CEO, COO, and EVP for major national and international organizations ranging from multi-billion dollar entities to smaller firms under $50 million. John’s teams have driven market-leading service and quality while managing controlled profitable growth. In addition, John has significant successful experience in M&A, turnarounds, and new market/product development roles. He has had the good fortune of leading teams that have earned performance recognition from the National Association of Manufacturers (NAM) and separately, Procter & Gamble.

John is a graduate of the State University of New York at Geneseo where he earned a B.S. in Management with Honors. He also holds an M.B.A. in Marketing from the University of New Haven.

Brian Snyder
Chief Sales Officer

A 25-year industry veteran in transactional communications as well as strategic account management, Brian is responsible for DataProse’s long-term vision, strategic and tactical planning and overall client satisfaction. Brian is also Chief Sales Officer for Matrix Imaging Solutions, the parent company of DataProse. Prior to joining the team, Brian was Director of Business Development-Customer Communications for Taylor Communications.

Brian is a graduate of California Polytechnic State University where he earned a Bachelor of Science degree in Business Management.

Brian Ray
Chief Information Officer

Brian has spent over 16 years managing transactional document production with Xerox. This tenure includes an extensive background in providing technology solutions that support off-site outsourcing agreements. Brian is a Texas Tech graduate with a BS in Electrical Engineering and has worked several different Information Technology assignments with Xerox before moving into a management role in 2002.

In addition to working as an IT design architect with application design, networking, programming and billing – Brian eventually worked his way into a full-time Solution Architect with Xerox. Brian has spent most of the last 15 years improving overall workflow and creating technology efficiencies – including architecting the migration of the people, processes and equipment for one of Xerox’s largest banking customers. Brian was the 1999 recipient of the Xerox National Champion of Customer Satisfaction award and in 2004, earned his Lean Six Sigma Greenbelt. Brian joined DataProse in 2013 and has put his talents to use improving on our, already strong processing and production systems.

Curtis Nelson
SVP, Operations-TX

Curtis joined DataProse in 1994 and presently oversees all company operational activities including job scheduling, statement design and presentation, print production, mailing and quality control. Known for his in-depth technical knowledge of the billing industry, Curtis maintains a special focus on procedural analysis, system project execution SSAE 16 as well as Payment Card Industry standards including PCI and NACHA.

Curtis is a graduate of California Lutheran University where he earned a Bachelor of Science degree.

Katie Thompson
SVP, Operations-NY